Sourcing strategies to drive business outcomes, innovation and process optimisation
10:45 - 11:45
Digital business models and smart analytics are redefining go-to-market and customer servicing strategies. How are service providers adapting to help end users stay relevant - and in business.
Destination Bulgaria - the Silicon Valley of Southeastern Europe?
13:15 - 14:00
With a long, rich tradition in the IT and electronics sectors, its geographic proximity, availability of highly talented, multi-lingual individuals and a favourable macroeconomic and political environment all make Bulgaria a place of interest for businesses looking to outsource.
Outsourcing data management: the opportunity and the challenge
14:05 - 14:50
Outsourcing data management can solve pressing issues such as the need for data management risk reduction and increased operational efficiency. What are enterprises and vendors doing to ensure they remain on the front foot handling issues like data governance, cyberattacks - and legislation such as GDPR.